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The Rosie Jones Foundation Service Survey
Rosie Jones Foundation Survey
How we use your information
Your answers and your identity are safe with us. We will not share them with the public. The only group we will share your information with is the Rosie Jones Foundation. Why, because they fund this service, they need to see your feedback to make sure the support you received was helpful. This helps them continue to fund care for others.
Your counselling
Your Counsellors Name
*
Number of sessions funded?
*
How many sessions were you given?
Did you complete all the sessions?
*
Yes
No
What was the reason you did not complete your given sessions?
DisabilityPlus Counselling
The following questions are about your counselling experience with DisabilityPlus
Did you feel that your counsellor created a safe and non-judgmental space for you?
Yes, completely
Mostly
Sometimes
No, not really
Other
Other
How well did you feel your counsellor understood the specific challenges of living with Cerebral Palsy?
Very well – They “got it” immediately
Reasonably well
Not well – I had to explain too much
Not applicable
Did you feel “heard” and respected during your sessions?
Yes, always
Mostly
No, I often felt misunderstood
(e.g., they listened to your priorities rather than assuming they knew what was best)
Did the counsellor adapt to your communication style?
Yes, they were very patient
It was okay, but could be better
No, I felt rushed
(e.g., giving you enough time to think/speak, or being patient with audio delays)
The Impact (Your Outcomes)
These questions focus on the results of the counselling.
As a result of these sessions, do you feel better equipped to manage your emotions or daily stressors?
Yes, definitely
Somewhat
No change
No, I feel worse
Did the counselling help you achieve the specific goals you had in mind when you started?
Yes, we met my goals
We made some progress
No, we didn’t really address my goals
(e.g., dealing with anxiety, processing a diagnosis, family relationships, etc.)
Did you find the online format allowed you to open up emotionally?
Yes, I felt comfortable in my own home
It was about the same as in-person
No, I found it hard to connect through a screen
(e.g., dealing with anxiety, processing a diagnosis, family relationships, etc.)
Final Thoughts
On a scale of 0–10, how would you rate your counselling experiance?
*
Type Number
On a scale of 0-10, how would you rate the experience with DisabilityPlus customer services?
Is there anything your counsellor did particularly well that you appreciated?
Is there anything they could have done to make your experience better?
Would you like to add anything else?
Past Counselling
Have you previously had counselling by any other company or person??
Yes
No
By Who?
NHS
Self-Paid
Other
Other
In comparison to the NHS counselling you received, how did DisabilityPlus compare
Far better
About the same
Worse
In comparison to the other counselling you received, how did DisabilityPlus compare
Far better
About the same
Worse
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